Delivery Information
Any orders placed after 1pm on a Friday will not be processed until Monday. Any orders placed over the weekend will be picked up to process on Monday for earliest delivery of Tuesday, if next day delivery has been selected.
Christmas Delivery
Make sure that you get your order in time for Christmas!
| Service | Last Day for Christmas Delivery |
|---|---|
| 48- Hour Delivery | Order before 1 pm on Monday 21st December |
| 24- Hour Delivery | Order before 1 pm on Tuesday 22nd December |
*These dates have been given by our courier service, however, due to circumstances out of our control delivery cannot be guaranteed*
We know you love filling your wardrobe with the best looks, so please make sure to have a read below to know when we are open and processing orders between Christmas and New Year. It may take slightly longer for some orders to be processed and delivered and our customer services department will be limited. We will do our best to resolve any urgent enquiries as quickly as possible but please be aware that there could be delays.
New Year’s Eve
We know you gals are going to want the best outfit for New Year, and we will process all orders as quick as we can but unfortunately, for any orders placed after cut off on Christmas Eve, delivery cannot be guaranteed in time for New Year celebrations.
Postage
Don’t forget lovelies, some postal couriers will have slightly slower service due to the busy festive period and COVID19 restrictions, which may result in some orders taking slightly longer. No need to stress though, we will make sure we can do everything that we can to get your order to you as soon as possible.
Don’t worry, we’ve put together everything you need to know in the table below!
| DATE | UB CHRISTMAS |
|---|---|
| 24.12 | Get your orders in before 1 pm for them to be processed before the Christmas break! Any orders placed after this time will be picked up when the team return on the 29th |
| 25.12 | Its Christmasss! We are busy opening presents so UB HQ will be closed .... Merry Christmas! |
| 26.12 | It’s boxing day! After all that eating and drinking, we need time to recover so the UB team will be getting some much-needed rest. |
| 27.12 | It’s the weekend so UB HQ is closed to continue enjoying the Christmas period |
| 28.12 | It’s a Bank Holiday (yay!) |
| 29.12 | We are back and processing orders! |
| 30.12 | We are still processing all your orders and getting your newness out to you! |
| 31.12 | It is New Year’s Eve and UB HQ will be closed! Have a fab New Year! |
| 01.01 | It’s New Year’s Day… Happy New year! Let’s spend the day watching films and not moving from the sofa! |
| 02.01 | It’s the weekend so UB HQ is closed to continue enjoying the festive season! |
| 03.01 | It’s the weekend, but we will be back very soon … we are closed for just one more day! |
| 04.01 | We are back at it and processing orders, although next day delivery will not be available |
International Christmas Delivery
Gals! Unfortunately, for international orders, we cannot guarantee delivery in time for Christmas. We will do our best to get your order to you as soon as possible but unfortunately due to COVID19 restrictions, the upcoming Brexit and also the busy Christmas period, deliveries may take slightly longer. Make sure to check out the drop-down menu below to see expected delivery time frames for each country.
Also, just FYI, the last chance to place International orders before we close for Christmas is before 1 pm on the 23rd December. Don’t forget that there could be delays with some postal couriers over Christmas.
Where Are You Shipping To?
Order Before 1PM For Next Day Delivery
United Kingdom
-
Standard Delivery
Royal Mail Tracked 2 Day
£3.99
-
Next Day Delivery
DHL Next Day Delivery
£5.99
USA & CA
-
Standard Tracked
Delivery 4-8 Days, Delivery Monday - Friday, Fully tracked and delivered by USPS
£11.99
-
DHL Express
1-2 Days, Delivered Monday - Friday, Fully tracked with DHL On demand Delivery, DHL On Demand Delivery in flight available (Signature Release)
£15
Australia & Rest Of World
-
DHL Express
2-3 Days, Delivered Monday - Friday, Fully tracked with DHL On demand Delivery, DHL On Demand Delivery in flight available - SMS/E Mail Updates and Signature Release available
£15
Germany
-
Standard Tracked
Delivery within 2-3 days, Delivery Monday - Friday, Fully Tracked
£9.25
-
DHL Next Day
Order before 3pm CET for Next Day Delivery, Delivered Monday - Friday, Fully tracked with On Demand Delivery, DHL's In Flight on demand with Service point available
£9.50
Ireland
-
Standard Tracked
Delivery within 2-3 days, Delivery Monday - Friday, Fully Tracked
£8.80
-
DHL Next Day
Order before 3pm CET for Next Day Delivery, Delivered Monday - Friday, Fully tracked with On Demand Delivery, DHL's In Flight on demand with Signature Release available
£9
France & Whole of Europe
-
Standard Tracked
Delivery within 2-3 days, Delivery Monday - Friday, Fully Tracked
£9.50
-
DHL Next Day
Order before 3pm CET for Next Day Delivery, Delivered Monday - Friday, Fully tracked with On Demand Delivery, DHL's In Flight on demand with Signature Release available
£9.25
United States
-
Up to 4 working days
Courier: DHL
£14.99
Canada
-
Up to 4 working days
Courier: DHL
£20.99
European Countries
Denmark
-
Standard Tracked
Delivery within 2-3 days, Delivery Monday - Friday, Fully Tracked
£9.99
-
DHL Next Day
Order before 3pm CET for Next Day Delivery, Delivered Monday - Friday, Fully tracked with On Demand Delivery, DHL's In Flight on demand with Signature Release available
£12.50
France
-
Standard Tracked
Delivery within 2-3 days, Delivery Monday - Friday, Fully Tracked
£9.25
-
DHL Next Day
Order before 3pm CET for Next Day Delivery, Delivered Monday - Friday, Fully tracked with On Demand Delivery, DHL's In Flight on demand with Service point available
£9.50
Germany
-
Up to 4 working days
Courier: DHL
£12.99
Netherlands
-
Standard Tracked
Delivery within 2-3 days, Delivery Monday - Friday, Fully Tracked
£9.25
-
DHL Next Day
Order before 3pm CET for Next Day Delivery, Delivered Monday - Friday, Fully tracked with On Demand Delivery, DHL's In Flight on demand with Service point available
£9.50
Republic of Ireland
-
Up to 4 working days
Courier: DHL
£12.99
Spain
-
Standard Tracked
Delivery within 2-3 days, Delivery Monday - Friday, Fully Tracked
£9.99
-
DHL Next Day
Order before 3pm CET for Next Day Delivery, Delivered Monday - Friday, Fully tracked with On Demand Delivery, DHL's In Flight on demand with Service point available
£12.50
Sweden
-
Up to 4 working days
Courier: DHL
£12.99
Switzerland
-
Up to 4 working days
Courier: DHL
£19.99
Israel
-
Up to 4 working days
Courier: DHL
£19.99
Australia
-
Standard Tracked
Delivery 6-10 Days, Delivery Monday - Friday, Fully tracked
£15.50
Belgium
-
Standard Tracked
Delivery within 2-3 days, Delivery Monday - Friday, Fully Tracked
£9.50
-
DHL Next Day
Order before 3pm CET for Next Day Delivery, Delivered Monday - Friday, Fully tracked with On Demand Delivery, DHL's In Flight on demand with Signature Release available
£10.00
China, Peoples Rep.
-
Standard Tracked
6-12 Days Delivery Monday - Friday. Fully tracked and delivered by USPS
£17.50
-
DHL Express
4 Days Delivery Monday - Friday. Fully tracked with DHL On demand Delivery, DHL On Demand Delivery in flight available (Signature Release)
£18.25
Finland
-
Standard Tracked
3-6 Days Delivery Monday - Friday. Fully tracked and delivered by USPS
£9.99
-
DHL Express
1-2 Days Delivery Monday - Friday. Fully tracked with DHL On demand Delivery, DHL On Demand Delivery in flight available (Signature Release)
£12.50
Greece
-
Standard Tracked
3-6 Days Delivery Monday - Friday. Fully tracked and delivered by USPS
£11.99
-
DHL Express
1-2 Days Delivery Monday - Friday. Fully tracked with DHL On demand Delivery, DHL On Demand Delivery in flight available (Signature Release)
£13.00
Hong Kong
-
Standard Tracked
6-12 Days Delivery Monday - Friday. Fully tracked and delivered by USPS
£17.50
-
DHL Express
2 Days Delivery Monday - Friday. Fully tracked with DHL On demand Delivery, DHL On Demand Delivery in flight available (Signature Release)
£18.25
Italy
-
Standard Tracked
Delivery within 3-6 days, Delivery Monday - Friday, Fully Tracked
£9.99
-
DHL Express
Order before 3pm CET for Next Day Delivery, Delivered Monday - Friday, Fully tracked with On Demand Delivery, DHL's In Flight on demand with Service point available
£12.50
Japan
-
Standard Tracked
6-12 Days Delivery Monday - Friday. Fully tracked and delivered by USPS
£17.50
-
DHL Express
3-4 Days Delivery Monday - Friday. Fully tracked with DHL On demand Delivery, DHL On Demand Delivery in flight available (Signature Release)
£18.25
New Zealand (Aotearoa)
-
Standard Tracked
6-12 Days Delivery Monday - Friday. Fully tracked and delivered by USPS
£17.50
-
DHL Express
3-4 Days Delivery Monday - Friday. Fully tracked with DHL On demand Delivery, DHL On Demand Delivery in flight available (Signature Release)
£18.00
United Arab Emirates
-
Standard Tracked
6-12 Days Delivery Monday - Friday. Fully tracked and delivered by USPS
£17.50
-
DHL Express
2 Days Delivery Monday - Friday. Fully tracked with DHL On demand Delivery, DHL On Demand Delivery in flight available (Signature Release)
£18.50
